iYogi
launches dedicated support for Windows 98 Second
Edition and Windows Me
New York, NY -July 06, 2006 --iYogi, provider of live computer support for home
users and small businesses has established a dedicated
support centre for Windows 98 SE (Second Edition)
and Windows ME (Millennium Edition) users.
This announcement comes close on the heels of
Microsoft Corporation withdrawing live support
for these operating systems, on July 11th.
http://www.microsoft.com/
windows/support/endofsupport.mspx
iYogi technical support executives for Windows
98 and Windows ME are certified Microsoft Certified
Desktop Support Technician’s (MCDST).
“Microsoft currently has millions of subscribers,
still using Windows 98 SE and its Windows Me operating
system, an estimated 20% of all Windows machines.
Since they stop providing support on July 11th
2006, we have seen a dramatic increase in the
number of support calls for these operating systems.
This has spurred our decision to establish a dedicated
support centre that caters exclusively to these
customers,” commented, Vishal Dhar, President
- iYogi.
An independent provider of 24/7 live technical
support for hardware, software and peripherals,
iYogi delivers a new customer experience, at a
new price-point for Home Office and Small Business
Users. This subscription base service provides
unlimited access to Microsoft Certified Professionals
(MSDST) on phone, email, online and via remote
access.
The Company offers a variety of subscription packages
including $119.99 for a whole year. Support extends
to all major hardware manufacturers, operating
systems, applications and peripherals. For more
information, please visit US website address www.iyogi.net
or call toll free at 1-800-237-3901
Vishal Dhar added, “While we agree with
Microsoft’s recommendation to upgrade to
Windows XP operating system, it is at the expense
of buying new hardware, for its richer functionality.
These customers today, do not have a viable alternative,
except for iYogi technical support. Since inception
of our service in 2005, we have witnessed that
vendors are reducing their scope and live support
options, due to cost and other imperatives. This
combined with the increasing dependency on our
computers is creating a deep void that iYogi fulfills.”
About iYogi
iYogi was launched with a simple founding mission
to provide the best technical support in the world
and to offer it at a price that everybody can
afford. Service quality is delivered through a
subscription-based service where iYogi build’s
knowledge of customer’s PC configuration
and problem history. This enables the technical
support executive to provide a service that is
personalized and proactive. To ensure a consistent
level of quality, iYogi has invested in the development
of a “Linear and Logical Troubleshooting”
system. This system guides the support agent through
the problem knowledgebase, with each question
and answer leading to a more precise problem resolution.
iYogi is a service developed by IQ Resource Pvt.
Ltd (www.iqresource.com).
For further information on iYogi, please contact.
Vishal Dhar
President
iYogi
212 203 2681
vishal@iyogi.net
|
